No of Vacancy-(03)

Job Responsibilities:

• Manage and monitor all installed systems and infrastructure.
• Work collaboratively with DevOps Engineers and Software Developers.
• Install, configure, test and maintain operating systems, application software and system management tools.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
• Maintain security, backup, and redundancy strategies.
• Participate in the design of information and operational support systems.
• Provide 1st and 2nd level support.
• Liaise with vendors and other IT personnel for problem resolution.
• Understanding and troubleshooting systems, networks and identify root causes.
• Maintain and supervise the inventory.
• Timely reporting on the log sheet for the rapid response to any glitches.
• Provide Helpdesk and on-site technical support.
• Regular updating of incidents logged on the Incident Management system, providing end users with a technical solution within Service Level Agreement.
• Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact, and escalation where necessary.

Employment Status

Full-time

Requirements:

• Bachelor’s degree in any discipline
• 1-2 years of professional working experience in following areas:
• Installing, configuring and troubleshooting UNIX /Linux and Windows based environments.
• Administration and performance tuning of application stacks.
• Monitoring systems.
• Solid networking knowledge
• Skill on Docker/Kubernetes, TCP/IP and Server Management will be an added advantage

Job Location

Dhaka

Salary

Negotiable

Compensation & Other Benefits

As per company policy

Application Deadline: 31 January, 2021

Send your CV to hr@gigatechltd.com or upload here